11/26/2023 0 Comments Spiral notebooks bulk cheap![]() You will be responsible for the shipping costs for returning your item - the cost of return shipping will be deducted from your refund.You may return most new, unopened items within 30 days of delivery for a full refund. To return your product, please initiate your return through this form: . If you need to exchange it for the same item, then please initiate the exchange through this form: . We'll gladly replace items that are defective or damaged. Only regular priced items may be refunded, unfortunately sale items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. ![]() If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. There are certain situations where only partial refunds are granted (if applicable):Īny item not in its original condition, is damaged or missing parts for reasons not due to our errorĪny item that is returned more than 30 days after delivery Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. Several types of goods are exempt from being returned, such as perishable goods and intimate or sanitary goods. It must also be in the original packaging. A 15% return fee will be charged for returned custom kits.Ĭustomers should call to report defective goods within 24 hours of receiving the order. To be eligible for a return, your item must be unused and in the same condition that you received it. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Your order is not considered cancelled until you've received a reply with confirmation. If you wish to cancel, then please contact as quickly as possible referencing your order number (i.e. Cancellation is available until the product ships, but it may be subject to a 15% restocking fee based upon order total. We're very sorry if you feel the need to cancel your order. *All orders over $1,000, purchased through will receive free ground shipping to the lower 48 United States (this free delivery offer is unavailable to Hawaii, Alaska, and US Territories). There may be an extra charge for Delivery Appointment. Delivery Appointments for small package deliveries through UPS are not available. This will extend delivery usually by one day. If you are receiving a freight shipment, you may specify a Delivery Appointment if you need to choose the date and time of delivery. (Not automatically included with all liftgate service). Extra charge for this service varies by carrier. ![]() Specify to your account manager that you want Inside Delivery if you need your shipment unloaded off the truck and delivered through the first door or out of the weather. Extra charge for this service will be applied to your shipping charge. Recommended for residential motor freight and businesses without a loading dock. Specify to your account manager that you want Liftgate Service if your order is shipping via pallet (30 packages or more) and you need your shipment unloaded off the truck. Residential Delivery is selected by default if you identified your ship-to address as a residence or if the carrier determined your location is residential. Only regular priced items qualify for free shipping.įor more information on freight shipments, click here. The actual number of days in transit depends upon the shipping option you choose during check out. Shipping guarantees are dependent upon the shipping carrier.ĭuring the checkout process, your shipping cost will be automatically calculated for you before you submit your order. Box number addresses are unacceptable for package deliveries. ![]() Expedited orders (Next Day Air, 2nd Day Air, 3-Day Select) will ship on the next shipping day as well.įor rush orders, please call 88 to speak with a sales associate. Some exceptions may apply, such as orders containing over 150 kits, which may require extra time for assembly. Unless an announcement is posted otherwise, you can expect your order to ship the next shipping day, which is Monday through Thursday, except for federal holidays.
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